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Cookie Policy

HESON d.o.o. manages the website http://divotecosmetics.com (from now on the website).

What are cookies?
Cookies are small text files that your browser stores on your computer or mobile device when visiting a specific website. Through cookies, the website remembers your actions and preferred settings (such as login, language, font size, and other display preferences) over a more extended period, so you don’t have to re-enter them each time you return to the website or browse its different pages. The data collected through cookies include:

  • Information about the browser and operating system you use
  • The time of your visit
  • The features provided by this site are as follows
  • The frequency of accessing this website
  • The tags of files accessed
  • The amount of data transmitted
  • The websites accessed through this website.

 

Essential cookies or first-party cookies are used to track user movement on a single web page. They make it easier for you to use the webshop. Thanks to them, the webshop can remember the products you left in the shopping cart, login details, and similar practical matters. Third-party cookies are mainly used to track users across different websites and display relevant ads. Third-party cookies are what other websites use to collect information about what you do online. Among other things, they provide advertisers with indications of your interests and preferences, based on which they then show you personalized ads (a third party is, for example, Google Analytics). In your browser settings (if you use Chrome), you can already block third-party cookies. For more information about cookies, visit aboutcookies.org.

We have categorized cookies on our website as follows:
1. Strictly Necessary – Essential Cookies (always active): These are necessary for the website’s functioning and cannot be turned off in our systems. They are typically set in response to actions you take that involve a request for services, such as setting your cookie preferences, logging in, or filling out forms. You can set your browser to block these cookies or alert you about them, but some parts of the site may not work in that case. These cookies do not store any information that could identify you.
2. Functional Cookies (can be disabled): enable the website to provide enhanced functionality and personalization. These cookies allow the website to remember some of your selected options (such as language and region) and offer advanced, personalized features. We may set them ourselves or through third-party service providers whose services are added to our pages. If you do not enable these cookies, some of these features may not function properly.
3. Analytical Cookies (can be turned off): Collect data on how users behave on the website (such as which content they most often visit) to improve the user experience. These cookies do not collect data that could identify the user.
4. Marketing Cookies (can be turned off): Enable us to track visits and traffic sources to measure and improve the effectiveness of our website. They help us learn which pages are most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and remains anonymous. If you do not enable these cookies, we will not know when you visited our site and will be unable to track its performance. They do not directly store personal preferences but are based on the unique identification of your browser and internet device. If you do not enable these cookies, you may encounter less targeted advertising.

Processing Purpose
We uses cookies to provide a better user experience, collect statistical data about visits, access the user interface to view all user services, and process orders. Based on the data obtained, we more easily tailor the content and features of the website to your needs while verifying the effectiveness of displaying its content and ads. The interaction between you as a user and the website itself is faster and simpler with the help of cookies. Through them, the website remembers individual settings and experiences, saving time and making browsing more efficient and enjoyable, and we use cookies for order processing. Personal data will be collected based on your explicit consent through designated forms.

Deadlines:
Data collected through cookies is deleted after the cookie expiration period or if the cookie is deleted. Data collected based on provided forms are deleted after the agreed processing period expires or after the purpose for which they were collected ceases, but by the expiration of all legal obligations related to personal data retention.

Enabling or Deleting Cookies
You can completely delete cookies by selecting the Security and Privacy Settings option in your web browser’s main settings.
MODIFYING BROWSER SETTINGS or DELETING EXISTING COOKIES: By adjusting your web browser settings, you can accept or reject some or all cookies. Here are links to the most common web browsers and instructions for working with cookies: Firefox or Firefox English version, Google Chrome or Google Chrome English version.
DISABLE GOOGLE ANALYTICS: If you wish, you can turn off Google Analytics tracking by installing an add-on to your web browser available here (available for the following web browsers: Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari, and Opera): https://tools.google.com/dlpage/gaoptout.

Choice Options
You can use this website without disclosing your data. You are not legally or contractually obligated to provide your data. If you wish, you can restrict, block, or delete cookies by changing your browser settings, but this may result in the website not functioning correctly, or you may be denied access to certain content. We only store other personal data if you make them available based on your explicit consent. If necessary for the purpose for which you gave your consent, your data may be forwarded to one of our partners, who will process it on our behalf. By visiting http://divotecosmetics.com, we will seek your consent to use unnecessary cookies for the site to function.

The data controller for data collected through http://divotecosmetics.com is
HESON d.o.o. Osijek
VAT number: 72777614918
Address: Đakovština 3, Osijek
Contact phone: +385914223503
Contact email: info@divotecosmetics.com

For more information about the processing of personal data, please read the Privacy Policy – Personal Data Protection Policy.